This last visit has been a horrific experience. So, up to now, I was making peace with the fact that these appliances are horrible but, up till now the service guys were great. I know my service tech by name as he has been to my house at least once a year to address the failures of the individual appliances. The refrigerator rust and mold is a real thing. Like most stories in this thread, I purchased all GE Monogram appliances including the 36' countertop depth refrigerator, matching Freezer and 48' Duel Fuel stove/oven. Never Buy GE Monogram - You are setting your self up for a world of hopelessness. I would welcome any suggestions of how to proceed. If we want the replacement mother board installed, they will do so, but it will take a few days to have it built at the factory, it then will be shipped here, and a technician will need to come to install it. Option 2: Alternatively, they are developing a replacement motherboard that is still in testing mode that delays the motor and has been highly effective in illuminating the gurgle permanently (or rather reducing to a standard motor hum).

Option 1: The noise will go away immediately (within a day) if we fill it to 60% capacity, but may reoccur whenever the items dip below 60%. He emphasized that all subunits have this 'vacuum recovery.' The 48” unit is one step away from commercial and simply takes a long time to stabilize. The empty space means there is that much more warm air that needs to be cooled each time the door is open and shut. The noise will go away immediately (within a day) if we fill it to 60% capacity, but may reoccur whenever the items dip below 60%. He emphasized that the unit is not defective, and that all subunits have this 'vacuum recovery.' GE is aware of the noise and claims it occurs when the unit is running when filled at less than 60% capacity. He ran a series of tests over the phone on temperature readings, frost, etc, and explained the source of the noise. Unfortunately, we have been unable to get anywhere with the company in weeks of calling until my wife recently had a conversation with senior engineer at the company today.ĭuring our 30 minute call with a Senior Quality Engineer at the GE Factory, he offered two options for a fix. The refrigerator has been working in an erratic fashion since it arrived 4 weeks ago.

Ge fridge making clicking sound